Water Damage Cleanup

Home/Water Damage Cleanup
Water Damage Cleanup 2020-04-03T18:41:54+00:00
If you have water damage and need emergency restoration services, you’ve come to the right place. Experiencing water damage can be difficult, and with ServiceMaster Professional Clean, you can trust that our process of restoration will do the job. We have years of experience in returning homes and business facilities back to pre-damage conditions. The following information is a checklist of services you may need in order to restore and protect your property from water damage. While not all items apply, this information will help you understand the procedures ServiceMaster takes in restoring your home or business. Our water damage mitigation specialist will walk you through this on-site; however, please feel free to contact us if you have any questions, or visit our Frequently Asked Questions page for more information:
  • Identify the source of the problem and the scope of the damage: Using specialized moisture-detection meters, probes and sensors to determine the extent of the damage, our thorough examination enables us to form the most effective plan for restoring your property as quickly as possible.
  • If water comes from above, be sure to inspect the attic: Wet insulation, framing or stored contents may need to be treated or protected.
  • Inspect basements: To assess possible water seepage and plan proper drying procedures, basements must be inspected.
  • Inspect ductwork: Assessing ductwork, including floor vents, will allow us to identify water intrusion.
  • Inspect crawlspace: Water may seep into small crawlspaces, and if ignored, this may cause damage. We recommend treating wet insulation and framing to prevent this.
  • Protect your contents: Not only do we protect your belongings from further damage, but ServiceMaster Professional Clean also creates a more efficient environment to allow for faster, more complete drying. We may move the items to another room, elevate them from the floor on blocks or move them off-site to protect them.
  • Perform water extraction: We minimize damage and accelerate drying time by removing excess water. We also provide the proper equipment to address all flooring layers, as water extraction from each layer may occur at different times.
  • Evaluate carpeting, and leave carpet pad in a place to dry: Remove carpet from the tack strip, attend to threshold coverings and open seams as needed. This helps prevent further damage.
  • Remove carpeting that cannot be replaced: Although we will try our best to completely restore your flooring, some carpet may be in a state beyond repair. We will help make this decision.
  • Evaluate flooring: You can either dry in place or remove your flooring, depending on the extent of damages. 
    • Tile: Your tile is not restorable, or it is more cost-effective to remove it rather than dry in place.Vinyl: Trapped moisture may not dry and could damage the sub-floor
    • Laminate: Non-porous flooring such as Pergo can trap water. It may be necessary to remove the laminate in order to dry the sub-floor.
    • Hardwood: Your hardwood flooring is not restorable, or it is more cost-effective to remove it rather than dry in place.
    • Sub-floor: Your sub-floor is not restorable, or it is more cost-effective to remove it rather than dry in place.
  • Evaluate walls, ceilings and cabinets and remove baseboards:
    • Removal may be necessary to help dry the structure. It is necessary to inspect the moisture trapped between the baseboard and the wall.
    • Drill holes in walls/sheetrock/ceilings/ventilation: Holes allow for removal of trapped, moist air. This avoids further damage to sheetrock and framing, which prevents microbial growth.
    • Remove drywall/sheetrock: Depending on the water source, duration of water exposure or visible damage, sheetrock may be unsalvageable. In this case, removal may be more cost-effective than drying it in place.
  • Evaluate insulation: Depending on its condition, it can either dry in place or be removed and restored.
  • Inspect cabinets: Because cabinetry is unsealed, moisture seeps in and causes damage. Inspection is necessary and may include drilling holes or toe-kick removal.
  • Remove cabinets: Removing the door may be necessary to allow removal of flooring without damaging any doors or cabinetry. It also allows for better airflow.
  • Apply antimicrobials: Applying proper antimicrobial products keeps any microbes from damaging your carpet while it is drying.
  • Apply odor control: Odors are a natural part of the drying process. To ensure comfort, our odor control procedures help minimize these.
  • Place, set up and install high-velocity air movers: Strategically placed fans are set up for maximum airflow across surfaces, accelerating the drying process.
  • Place, set up and install dehumidifiers: A dehumidifier removes moisture from the air, which allows for effective evaporation. Proper dehumidification helps reduce further damage to the building and contents.
  • Plan future visits and what to expect: Schedule your next follow-up including moisture readings, monitoring equipment, repositioning equipment, etc. While every case of water damage is unique and treatment varies, these additional visits ensure rapid drying and progress toward returning your home or business to normal.