This insurance company training program is designed to provide a practical look at ethical decision-making. Instead of relying on “gut feel,” the process contained in this program takes the decision-maker through several filters which ensure that all parties affected by the decision will be considered.
Hoarding is not new. What we call it and how we proactively deal with it is. Whether you understand the psychology behind the disorder or not, the cleanup and end results should be the same. Your efforts will help the customer or family get back to some degree of normalcy.